General terms and conditions

Arrival and departure:
On the day of arrival, your room will be ready for you from 3.00 pm. We ask our departing guests to vacate the room by 11.00 a.m. so that we can prepare for the next guests.

You can of course bring your well-behaved pet with you. Please understand that we charge CHF 15.00 per day for your pet (excluding food).

We have garage spaces in the outbuilding. We charge CHF 10.00 per day for this. We recommend that you make a reservation in advance. For all other guests we recommend the public car park at Obersee (approx. 500 metres away).

We reserve the right to request advance payments or credit card numbers as a guarantee.

In the case of a confirmed reservation, cancellation is free of charge up to 30 days before arrival.

We recommend that you take out travel cancellation insurance.

The place of jurisdiction is the location of the hotel.

Cristallo Arosa Hotel
Poststrasse 103
7050 Arosa

Phone +41 (0)81 378 68 68