Welcome to the Hotel Cristallo in Arosa
We are delighted to welcome you to our hotel. Your well-being is important to us and we are here to make your stay as pleasant as possible. Whether you are looking for restaurants, exciting leisure activities or simply tips; do not hesitate to contact our reception team.
We wish you unforgettable vacation experiences and a pleasant stay with us at Hotel Cristallo.
Hotel address
Hotel Cristallo
Poststrasse 103
7050 Arosa
Phone +41 81 521 78 38
E-mail: hotel@cristalloarosa.ch
Web: www.cristalloarosa.ch
Arrival
Check-in is possible between 15:00 and 18:00. Should you arrive outside this time, please let us know in good time.
Departure
We kindly ask you to vacate your room between 08.00 and 10.00 on the day of departure. Thank you very much for your understanding. Should you require a different time, please do not hesitate to contact us.
Payment for your stay
The cost of the hotel room will be charged to the credit card on file at check-in. Additional costs, such as breakfast or other services, will be charged when you check out. You can settle these conveniently with your credit card or in cash.
Cancellation
Cancellation of a confirmed reservation is free of charge up to 7 days before arrival. If you cancel later, 100% of the package price will be charged.
Luggage room
So that you can enjoy your arrival and departure day to the full, you can leave your luggage in our luggage room on the 1st floor. The reception will be happy to provide you with information.
Adapters
A selection of adapters is available to borrow from reception. The deposit fee is CHF 20.00.
Excursions / Activities
Our reception staff will be happy to inform you about offers and opening times. Further information material is available in the entrance area.
Baby cribs
Cots for our little guests are provided free of charge by the hotel. We look forward to welcoming our little guests too.
Bed linen
Bed linen is changed once a week for longer stays. An additional change of linen is possible for an extra charge of CHF 30.00 per change. Additional pillows and blankets are available on request.
Dry cleaning and laundry service (from Monday to Friday, excluding public holidays)
If you leave your personal laundry at reception before 09.00 a.m., it will be returned to you by 10.00 a.m. the following day.
Electricity
The mains voltage in your room (Switzerland) is 240 V.
Breakfast
Please order your Arosa-Körbli breakfast by 5.00 p.m. the day before at the latest. It will be ready for you the next morning from 08.00 to 10.00 in the breakfast room. We offer our Arosa basket breakfast for CHF 15.00. It includes:
- 2 bread rolls and 1 croissant
- jam, honey and butter
- Juice as well as coffee and tea à discrétion
This is a classic continental breakfast.
Luggage service
If you need help with your luggage, please contact us. We will be happy to help you!
Beverages
Local mineral water is available in your room to quench your thirst. There is a drinks machine with soft drinks on the 1st floor. By the way, the water from the tap is of good drinking quality. It comes from the Arosa mountain springs.
Your dog
Your dog is welcome here. We charge a daily flat rate of CHF 15.00 per pet, excluding food. Please note that dogs are not allowed in the breakfast room.
Towels
We are aware of our ecological responsibility. Towels are changed when they are deposited on the floor or in the bath/shower tray. If they are hanging on the rail, it means that you do not want new bath and hand towels.
Internet / W-LAN
You can surf the Internet free of charge throughout the house via wireless LAN. The access code to our wireless network is: friends-of-cristallo-arosa
Emergencies/Fire
Dial the hotel telephone number: +41 81 521 78 38
The escape plan is posted on the inside of your room door. In the event of an evacuation, the assembly point is located in the Passerelle Poststrasse 115, behind the bus stop Zentrum.
Parking spaces / Parking
The Ochsenbühl multi-storey parking lot offers first-class parking facilities just a few minutes' walk away.
- Open 24 / 7
- 460 parking spaces
- 2 charging stations for electric vehicles
- Maximum entry height into the parking garage 2.25 m
Safe / Valuables
Deposit your valuables in your room safe. The hotel accepts no liability for lost valuables.
Keys
Please ensure that you always keep the room door closed.
Toiletries
Shower gel and shampoo 2 in 1 and hairdryer are available for you in the bathroom.
Transfers / Taxi
Would you like a transfer service, cab etc.? Reception will be happy to help you.
Maintenance
Is something broken? Have you noticed something? Thank you for letting us know at reception.
Water
Our tap water in Arosa is safe to drink. It comes from the Arosa mountain springs.
Room cleaning
Your room is cleaned daily. Should you wish to forego this, please inform us using the door hanger.
Room facilities
- Free W-LAN, password: friends-of-cristallo-arosa
- television
- Hairdryer
- safe
We wish you an unforgettable stay and many wonderful moments with us in Arosa. Enjoy your stay.